Customer Ratings & Reviews

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

We always get protection in our electronics, so great

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.

This was the best thing to invest into, my husband needed to replace his controller and we had zero Hassel in store.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

100% worth every penny. Replaced with no questions asked.

got this just in case our gaming headphones ever broke, which they did and they were replaced no questions asked with a band new pair. would recommend on certain products

Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Every time I make a major purchase I purchase the extended warranty. It has saved me a ton of money!

When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

Can't go wrong covering your purchases. Came in handy before.

Was told about the benefits clearly and precisely how to use it.

Never had an issue when i needed to use my protection plan.

Always helpful when you don’t know what to do . Must have if you don’t know how to used some items

Geek Squad is an absolute for electronics, reps are always helpful and polite.

Buy the protection! A week before the end of the protection my grandson’s headset decided to have mic malfunctions. Took them in, got a replacement pair no problem. I buy the protection plan on all gaming and electronic items