Customer Ratings & Reviews

Really good service made an appointment and got it next day and it took one day for them to fix my computer.. good service

I always buy the replacement warranty when I buy electronics. I have used two warranties for products that broke in the two years. Best Buy always honored the warranty and replaced the items. This is a great value.

The Geek Squad has been easy to work with and saved me $ on replacing some items that stopped working. They are excellent.

Never had a problem with Geek Squad services. Always willing to help. Always knowledgeable of product.

Satisfied with my purchase. Always happy to add this to my cart eith every major purchase

I'm glad I bought this because this time that I broke something I can't return it or it can't But oh no it's a good thing to have because when you break you you could return and get new one or get an upgrade

Usually costs a bit more then I would like, but can be very useful if you have problems. I tend too buy this on delicate items or not new in box items. Was very helpful on fridge I got that had issues. They took care of me nicely

Is one of the best cooker item I ever used before I would recomended

I have owned 3 sets of these over the years and biggest issue is the weak plastic around the earpiece area; breaks after a lot of use, set down too hard or drops less than a foot on carpet. Warranty is worth it. Sound is superior.!

Great . Controller had stick drift just went in to the store paid 20 and got a new one

The service I had was great and speedy the interaction was great and made me feel comfortable.

Seems like a life saver.haven’t used the service yet.

Purchased this glacier white controller for our grandson. He loves it and still using it to this day

Love this geek squad protection this means I don’t have to buy a whole new controller i can just pay 20 dollars or get my money back

I've not used the service yet, but it's comforting to know they have my back in case it breaks.

Hopefully wont use it but cool if i need to came with my controller

2 years of geeks at my disposal like my own personal tech minions?! Sign me up!

Absolutely worth it on items that have long term value for you. Protection plans from Best Buy always come in handy with a straight up replacement most times for the items you have protected. Def recommend on high end items

Money well spent just keeping it short and yeah always get warranty on any item over 100 dollars

When you purchase electronics, always get insurance on your devices. The peace of mind alone is worth it alone because you just never know.