Customer Ratings & Reviews

My warranty worked like promised. They offer me to get my money back or get a new controller

Amazing! Definitely should get this. Was able to get a new controller when it started to drift.

It works, and they are pretty nice and professional, I've got this for controllers and they give what they offer.

The geek squad protection has been beneficial for me in more ways than I could imagine

Love this headset. Sounds great, comfortable, multi device connection, great battery life, easy to use!

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

Always love having geek squad its a life saver an can't what to buy again from bestbuy

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

painless service. walk in, give them device, walk out with functional device.

Feel better knowing i have this protection on something that costs quite a bit to replace.

I have had to use this warrantee service many times for the cheaply constructed items mostly imported from China and have absolutely gotten my moneys value for purchasing this product.

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

Get this if you want protection for 2 years, Love that Best Buy just replace most item right there and then instead of making you wait for replace (on most item).

Told to buy this with controller. Hope to never have to use it though.

Took in broken XBox Elite controller, walked out with a new one within 15 minutes.

I’ve had excellent success previously. This particular purchase is about to be tested though so I will update if needed

great controller, have to replace due to left stick center drift issue after almost 2 years. thankfully best buy has a warranty you can buy for that.

I don’t usually buy this but i go through Xbox controllers frequently and this will more than pay for itself when my new controller fails. I have to buy a new one at least every six months.

They are a really good organization, it is 100% worth your money, they will get you right everytime

Worth it because you never know what could happen I used it on headphones that stopped working for no reason after a year.