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Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,524 reviews
  • Rated 5 out of 5 stars

    Controller Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I got a plan. Was worth every penny and I dont have to pay more than I would have without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this on All your products!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says, the replacement cost seems a little too much for what it offers, apple care or Samsung care might be a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Lots of perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech is better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans I feel are essential. That's why I just bought TotalTech to get up to two year free protection plans on everything I buy including gifts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Part of the cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is for my new PlayStation controller. I always get geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to replace warrantied headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I had a headset service for this warranty, was very easy to get the replacement,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth. Great help, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick to repair or replace items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must with products. BestBuy has amazing service and always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whatever the issue, Best Buy has your back. Don’t be a dum dum. Get that extra protection! Life happens so be prepared.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BEST PROTECTION PLAN YOU CAN BUY!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, it won’t disappoint, fast easy to resolve my issues/problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to protect your item because you never know accidents do happen unexpectedly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem getting anything repaired or replaced if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and value for what it covers. Being able to replace/fix my item for two years is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is better than Stick Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoghly recommend for any of your products. They offer great services no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any problem replacing something under warranty very helpful and the team advices you if it benefits you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely will come in use with the numerous products I purchased

    I would recommend this to a friend