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Customer reviews

Rating 4.8 out of 5 stars with 6527 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,527 reviews
  • Rated 5 out of 5 stars

    Peace of Mind You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keyboard review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my setup had no problem with it love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my brother a Xbox controller & it started having issues, we brought it in , they helped us & we were out if there within 15 minutes

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for on a budget

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has relatively good repsonse time and easy to just plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this plan!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a yes. It’s a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy in case your electronics need to get fix and always available when you need them

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good stuff

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for sure. Never had to use it but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has been good protection for us through out the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboards I’ve ever used highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad best squad. They were able to resolve my problem immediately and it they couldn’t they would replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved the Day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I made the additioanl add on of this service when I bought an open box item. It truly made things much easier with getting my soundbar fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steering wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly no issues whatsoever runs so smoothly just how i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working good, haven’t had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is absolutely necessary in the event of tech failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They’re always there to help and go beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty gives you ease of mind to get it replaced or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year already and didn’t have to bring it in or anything. Easy to use, smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for my products purchased at Best Buy. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service has always been stellar. Quite a few of us game in my family, and with that comes buying headsets. Unfortunately, we have begun to experience repeated breakages and issues with a specific brand. Upon the latest issue, we went to visit Geek Squad. Hoping to revert to an earlier style headset that did not require a USB dongle, I was disappointed to discover that it is no longer being manufactured. Luckily, however, a very well-informed geek squadder led me through an exhaustive explanation of alternatives and answered all manner of questions big and small, every day and entirely off-the-wall. I left knowing I had purchased the best option thanks to the informative, well-humored, and exceptionally patient Geek Squad employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection for an extra added piece of mind at a great price

    I would recommend this to a friend