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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6656 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 6,656 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendation, always purchase a protection plan! I'd recommend Best Buy's plan over competirors because they cover the full price of the item. I nabbed a ps5 controller on sale and the protection plan covered the regular price cost. Its a little higher price plan for a shorter time. But others were only offering to protect the item at the price i paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squads warranties are a game changer. Easy to add, no problems when you might have to to something back. 10/10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    old reliable

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad will never disappoint, no matter if its help with a computer, replacement or just questions regarding your tech, they got you covered. I always get my things covered with geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value and very easy to use, I would recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental geek squad protection is the perfect service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind at Its Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is absolutely worth it! It offers excellent coverage and gives me total peace of mind for my purchase. The claims process is straightforward, and the customer service is responsive and helpful. When I had an issue, it was resolved quickly and without any hassle. It’s reassuring to know my investment is protected, and the cost of the plan is very reasonable for the value it provides. Highly recommend this for anyone who wants reliable and stress-free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get protection plan especially on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its worth buying a few for your equipment. I own 4 of these now and wouldnt go with any others , unless im looking for strict mechanical. Great range and just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for ps5 controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product on my ps5 controllers it’s a good plan to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy makes it easy to have a carefree purchase knowing im covered even after the original warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection was bought for my son's Xbox series X controller which provides for free replacement once he breaks it which always happens so protection is a must can't live without it for kids under 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can get this option and have it just incase anything happens to the product and they are amazing at helping with any issues you have I absolutely love using the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as expected, did it twice.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starfield

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking controller,feels even better.attention to detail,color scheme a+

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek saved my pocket and Devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ig you buy technology , Best Buy it’s your better option, geek squad helps a lot with your insured products, and you gonna love buy good stuff in here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard & mouce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for this combo, love the feeling of the keys on this keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a lot with my controllers over the years. accidental drops and stick drift all covered just swapped out with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently opted for the replacement plan for my device, and I must say, it's been an incredibly seamless experience. The process of registering and activating the plan was straightforward, and the customer support team was exceptionally helpful and responsive. What impressed me the most was how efficiently they handled my claim when I needed a replacement. Within a short period, I received a brand-new device, ensuring minimal disruption to my daily activities. The coverage provided by this plan gives me peace of mind, knowing that I'm well-protected against unexpected damages or malfunctions. Overall, I highly recommend this replacement plan for anyone looking for reliable coverage and outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted large TV to the wall. Fast and quick. Job well done.

    I would recommend this to a friend