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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6608 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 6,608 reviews
  • Rated 5 out of 5 stars

    sleek and stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable No issues, would buy again! Fits well on desk too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great representatives very supportive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have just in case of a bad day. love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard protection services received elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does its job had to make claims im the past usually works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Highly recommend for as advertised product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope we don’t need this protection plan but it is great to know if we need it will be there for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year already and didn’t have to bring it in or anything. Easy to use, smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Gots Me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a damaged ps5 controller, Geek Squad allowed me to return it for in-store credit. I am really happy and grateful for the services and memberships of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality keyboard with responsive inputs and feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always worth the added money for their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT insurance policy for electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. They’re always there to help and go beyond the call of duty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steering wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly no issues whatsoever runs so smoothly just how i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 controller is so good i love it.................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge truly lives up to its "pro" designation with its suite of customizable features. This is where it sets itself apart from the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for items with short warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value most of the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has been good protection for us through out the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this plan!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is always a yes. It’s a life saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty gives you ease of mind to get it replaced or fixed

    I would recommend this to a friend