Customer Ratings & Reviews

I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

I always recommend to everyone as the employees do themselves to customers to purchase this plan for all your products because you may never know if there’s a faulty unit you purchased of a particular item that Best Buy will make sure to correct the problem for you with the best customer service I’ve experienced with all my electronics products purchased. It’s essential to your purchases, rather safe than sorry! Worth it!

You are out of your mind if you dont pay for the service. Granted, there are some items that i feel its not really beneficial for but the geek squad service has saved me so much money in replacement costs that i cannot help but to encourage the small up front fee

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Worth the money , they will replace whatever is broken or fixed it

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

Total Tech is great I Always get Protection for my products, and with Total Tech I get 2 years of protection on everything I buy even gifts, with year round support, members pricing, expedited shipping, along with free installation and services on TVs, Appliances and just about anything you can think of. Technician and installation you point they work.

Great service that was provided to me with the geek squad!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

Best choice ever my children have the stealth headsets and they are great the only thing is that I am so happy that it is an option to purchase this extra insurance we have returned them unfortunately not because of reliability but because my children have huge heads and they eventually break due to being stretched so far. They also tend to pull them outward when taking them off which makes them ware more and break sooner. Overall no other complaints. Getting a warranty on something that you use quite often is just smart!!

I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

Good product and does as it should was able to replace no problem

5 out of 5 and i haven't even used all the features

Geek squad protection is perfect for anything, to know that my product is protected is comforting

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

The agent help tremendously in setting up all devices and I've not had issues since

This is a great service if you like warranties this is a good thing to have.