Customer Ratings & Reviews

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

Great service if anything happens to the product, fast and easy return process.

Great program when you need it. Have easily replaced multiple controllers.

Andy was very patient and helpful with helping us choose the right laptop we need.

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

Pricing is affordable easy and hassle free return would recommend

Awesome insurance super awesome store I love best buy

Great buy for the price no regrets at all. Everythings works as intended

I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

It is the best service to have for electronics and of course my PC and TV.

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

Very helpful. Able to change out contoller when too much wear and tear for new

Geek squad has always been a good option. Have never had any issues with their services.

This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

Worth the money if you don’t want to run out buying more controllers full price!!

This is definitely worth it. Eventually you’ll need to

I bought this for the color to switch colors . The controller feels good on the hands.

Great investment Expert Gamer Saves on replacement