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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6534 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,534 reviews
  • Rated 5 out of 5 stars

    Protection plan is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support with returns and makes the process efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controllers replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is usually worth would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had issues with his computer and they look at it . We left the computer and pick it up the next . My husband was so happy that his computer finally work. He works at home.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Rating

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful iteam, really helpful especially due to the fact that it comes with different utilities to makw tge job even easier. Its very straightforward and simple to use, honestly I recommend this to a couple of friends/family. This is 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love having this protection. It only took one damaged computer with no policy to convince me of the value. When I have needed help from Geek Squad, they have done a great job. Fast, professional, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headset really recommend by far better than the Astros the Astros always have problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty recommented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended, as Sony has cheaped out on replacement controllers. I am on my second replacement, after the original worked well for many years. First replacement fell to controller drift after 1 year and is not usable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets. This is a very good controller, and accessible. No complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what you should expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great what you should expect, should be the standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 MINUTES ALL IT TOOK!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and respectful people love the item, any further tech related shopping will be done here love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Consisten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always available for me to contact whenever there is something wrong with my device! Very consistent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noiceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is wrong with your item they help you with everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will be glad you did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    saves a ton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my kid from having to pay full price for a replacement controller. Just buy another warranty and there you go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geek Squad Employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store associate was very helpful and made it easy to replace my broken controller with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase for this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary I always purchase. Product does not hold up under heavy use.

    I would recommend this to a friend