Customer Ratings & Reviews

Purchased the protection for all of my video game controllers. it is definitely worth it as the controllers always break down within 2 years. Do it, no-brainer.

I really need the 400 and I am always happy with the service and support on all items

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

The employee was super quick and helpful with getting my PS5 controller and in the color I wanted!! They also made the transaction quick and easy so that I can get in and out quickly so that I could go home and try out my new controller!

Purchased, a two-year protection plan on a PlayStation five remote, went to replace it, and the replacement process was very easy and quick.

Practically a no brainer for any electronic purchases.

A absolute must for electronics over 40$ because no one likes spending more money for faulty electronics.

This is the best thing ever hands down. I just love the fact that all my items are protected and will be replaced for a little fee. Xbox controllers mess up a lot, with this I get a next controller every time they break for $50. Gamers don’t miss the opportunity……

Worth every penny. Sadly have had to use many times in the past for other purchases, but is as simple a process as it gets!

I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

Idk how many times the replacement saved me the headache of contacting the manufacturer support

Best geeks I’ve ever met no better geek will you ever find

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Definitely worth it on the controller like elite or any tbh

Cant go wothout it. Needed for all my purchases at BestBuy.

Ive warrinteed my remote becayse the dog ate it. I brouggt it in in a ziploc baggie. The remote died a seriouse death. No problem the warranty covered it no questions asked. But my name, phone number, and address

First time using this service for an xbox controller since they dont last long the wear and tear it's pretty good idea to use this if you want to make sure you get the full use out of it weather it expires sooner later or if the controller last that long never know

Happy to have this service available to me, thanks

Ive used Turtle Beach, Logitech & HyperX nothing compared to Astro's especially the a40's with the mix amp 80. Sound hoarding cant get any better !!