Customer Ratings & Reviews

Can’t go wrong with this service if you have any sort of game controller. Even if you’re super careful and are respectful to your stuff SOMETHING will go wrong with your controllers. Adding a simple 2 year warranty that replaces your controller with a brand new one beats any manufacturers warranty by far.

Great Christmas gift for my gamer kid! Absolutely loved it and is now a PlayStation kid instead of Xbox lol

Overall great experience If my coffee maker goes bad I can just get it replaced

This juicer delivers on promise. I have no complaints so far. It's a good deal for a wonderful product. Now I juice at least three times for the week, not only for me but for my family as well.

I love it don’t regret purchasing this item from you guys

I like this I give to my friends she so happy she nice

Can’t believe I’m covered for 2 years!! I’m happy to know Best Buy got my back!

Works every time without fail. Ive never had it not work

A must have for any electronic purchase. Buy it with all purchases

I haven't had to use the replacement plan, but always get them because the price is great!

This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

Not too expensive for being able to replace something that may last iust over a year.

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

Who knows thunder struck or electricity circuit malfunction causes ps5 to sleep forever?

I needed a tv replaced because it stopped turning it on. They gave me a gift card for full value of the TV. Always get the protection plan

good costumer’s service and very nice and they all are nice

They replaced item no questions ask and it did not cost me anything there waranty program is the. Best

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Always a great help! Warranty for the controller has saved me so many times when my controller stops working or accidentally breaks

I love the customer service at the Brandon location.