Customer Ratings & Reviews

this was perfect for my headphones i got this just in case anything happened

I've always had the best experiences when purchasing the warranty. Customer service always treats me great.

I always get the geek squad service just in case I never know what can happen to my electronics

easy to use and most importantly easy to understand the policies, love working with them

Great when used with electronics. Helped me with Xbox controller purchases and returned with performance issues after 2 years and used the money again to get a new one

I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

Good way to continuously get a controller for cheap once it breaks

Geek squad for the forever win! Never buy anything without it~ especially w kids!

Great idea to protect your investments, for a reasonable price.

When I saw Best Buy was one of the retailers releasing this new PS5 controller set I knew I was going to get it. They get your order ready pretty fast and I love their geek squad protection plan.

great helpers giid customer service thank you always use them

Good value, well worth it , though we haven't had to use it yet

Perfect for going against sweats. And the warranty makes it totally worth it

These controllers joy-sticks are designed to fail after 6 months. With the geek squad service, I don't need to worry about having to pay full price for a brand new controller when the joy-stick fails.

easy shopping experience. Friendly employees. Pleasant shopping experience.

Geek Squad service is the best there is, hands down. Anytime I ever have an issue or need an exchange the Geek Squad staff are always quick to take care of me.

I love to know that my products have a very good guarantee, they have never failed me

I love the fact that there are no questions asked and they just hand you a new one

Awesome coverage and very quick when you need your product fixed or replaced.