Customer Ratings & Reviews

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

It is great. Like color i get it when i want works everytime

Excellent service! Had issues but Geek squad made it super easy to get my issues resolved, they helped me out almost immediately!

Excellent to have and thankful I had it. The geek squad service is amazing and I couldn't be happier with how they helped me through the entire process.

Have used this service a couple times in the past and helps to avoid headaches when something happens to a product you spent good money on.

This headset is really good when it comes to gaming and outside use as well, in all honesty it might be my new favorite headset of the decade

The Geek Squad support is nice to have. Fortunately I have not needed it recently, but a year ago my Oculus game quit working. Because I had the Geek Squad support I was able to receive a brand new unit for no additional cost.

Persistent in great customer service spectacular response

Always protect the product never know what will happen

Love this derive plan, my kids remotes after a year start to lose connecton or the buttons stick and this makes it easy to replace with a hassle-free.

it’s was great they do a good thing when it comes to electronics

This thing blends evening perfectly! I’ve had it almost a year and works just as good now as it did when I first got it.

Never had an issue with them. Resolve your problems quick.

Love the controller I have been buying from here for years now.

They replace my stuff when it’s unfixable all the time so we get the plan

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

Amazing service for anything that we needed as far as technical help.

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

I purchsed the 2 year replacement plan for my xbox contoller. I love that if my controller breaks I can get a replacement at my local Best Buy store and get back to gaming.