Customer Ratings & Reviews

Got the 2 year warranty, Sony needs to fix the stock drift and they make it difficult even inside your warranty to fix it, Best Buy makes it easy so that’s nice.

Extremely glad I got this for very expensive headphones that quit working over a year after purchase. Quick and easy process.

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

At the moment I'm grateful for not having to use it but glad that I have it in any case

I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

Better to have and not need it than need it and not have , having the peace of mind that if something breaks I get a replacement is priceless

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

Really appropriate the help that i got with Geek Squad assistance in any of my items. I try to make sure that i always get coverage on all my items because i know i am in good hands!

I havent had to use the warranty but I'm sure if I have to ill be happy with it because geek squad is actually in the best buys so you can take it to a Best Buy to get it fixed or replaced

Really good controller and really good customer service

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

They sent a rep in a timely manner to fix my tv. They had it done in about an hour. Had to replace the whole screen due to a manufacturer default.

Super Comfortable and great sound and microphone .

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

Very Impressive! Inspiring exciting fun merchandise, well please.

Great brand good sound quality to keep me locked in

It is a very good option to have long-term guarantees

Controller works great!!! Feels great in the hand !

very good for controllers can get new ones for 10$ basically