Customer Ratings & Reviews

Quick, simple and offered a reasonable solution, actually made the process not aggravating

The greatest moment is knowing that you are able to exchange, trade, or receive credit for the item if it is within the time of the insurance agreement. Great feeling knowing that best buy backs up most of its items thru this insurance.

All I can say right now is that I am GLAD I got this plan--actually, I have a few of them on other products. You wouldn't believe what they'd do for you. Find out for yourself when you get a plan.

This product has great coverage and would recommend gettingit for anything you can. Especially if it might break

Great headset but i always buy the guarantee just in case

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Always buy the coverage, I have 4 kids and believe me something always breaks. Warranty has me cover and don't have to think of buying a new item.

Good service Good service Good service Good service

Geek squad services are always top notch! Can’t go wrong!

Great controller far more responsive than the elite.

as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

Get insurance to have but next time try to get the theft and lose protection

I purchased the protection plan for my headphones and ps5 in case of any accidents.

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Very helpful and reliable service! They made me feel very comfortable explaining niavely about what was wrong with my computer.

Nothing better than walking in and getting a replacement no deductible just awesome keep it up your warranty and exchange policy is without a doubt the best

Great quality. Very happy with this product. Audio y great and I can use it with any device from my Xbox series x to my iPhone, computer, and tablet.

The best support ever. I recommend purchasing the geek squad replacement as well because you never know what happens.

Easy exchanges, no issue with how busted the old product was they returned it regardless and gave me a knew one.