Customer Ratings & Reviews

this is very helpful. Especially for gamers out there who get stuck drift really fast.

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

I ordered this extra warranty for my aqua blue Xbox controller that I bought good-open box and for the price it was worth it so far hopefully if controller breaks exchanges are made easy

Great Service to have just in case!! Give you some comfort knowing someone can help right away!

Great service, reliable i am glad i bought their service

This is a great protection plan. I definitely recommend picking this protection plan up if you plan on spending anymore than $60. If anything happens, I can simply return my product to the store for any reason. Make sure your devices are covered in the worst case scenario!

This product i purchase is the of the most promising products that i have chosen the sound is incredible ! Price was right on the value well buy again.

Any time I get a pricey product or product I don’t expect to last long, I buy the 2 year accidental Geek Squad replacement. Sure it adds a little to the overall cost, but as someone who has used it many time to replace items over the years, it is completely worth it for me.

Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

Definitely protect your stuff people. Technology is finicky and likes to break down for no reason.

The agents are always fair with their plans. Always ready to help and get the best solutions to people at moments notice.

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

It’s nice to have some assurance place on an expensive device just incase things go wrong

Now this is worth it, if you buy an expensive item that is likely to break and you would want to replace it. My son uses the Xbox elite controller. It has broke 3 times now. We have had 3 replacements and continue to purchase the black tie insurance.

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

excellent service customer service at Walgreens and the game formula about any questions that you have

They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

This will most definitely come in handy for us, great back up plan for when something breakdown

If you are using this for PC gaming & are running Windows 7 or 8.1 - it says in the description "some functionality is not supported" - so I asked under THIS AD, unfortunately AFTER I purchased, what was not supported exactly. Here is the response: "Functionality not supported under Windows 7 include Bluetooth wireless connection and customization features supported by Xbox Accessories App." It was answered by MicrosoftOutreachTeam So PC gaming was out basically for my purpose. I decided to try on my Xbox just because I had it. So here is the review: I have the ORIGINAL (1st generation) Elite controller & by far THAT one surpasses this generation. For some reason the buttons would not stay mapped using the app feature. A couple times I had buttons swap function (based on app mapping) while playing. So I truly believe the major malfunction with this controller is the app connection. I have never had a single problem with my original Elite. Overall the controller itself - built was fine - I believe overpriced for sure. I actually wanted to buy a 2nd one of the original for back up because I use this specifically due to a permanent wrist injury. Pulling the normal triggers would start to hurt after while - so this setup COMPLETELY fixed that problem. I could finally play games without wanting to cut my arm off within 20-25 mins. I did return this controller.