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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6483 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 6,482 reviews
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it 100%. Ive never used anything more than the protection plan for controllers. As a parent of sub 10 little boys, its been esential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these controllers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a warranty because our last two controllers, our children played with and they didnt last too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The customer service always nice and ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Important Devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it nice or buy it twice..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection!! How could you not!? Yeah it's a little pricey on some items because the more your item cost most likely the more that warranty will cost but to have that piece of mind and know that within a few years if your product messes up and or your kid gets ahold of it and snaps if in half then just take it in and claim your warranty and get your new product!!! Luckily I haven't had anything like that happen with the kids but my old headset was giving me issues so I claimed the warranty on it and got something else after having it for about a year and a half they where polite and the transaction to get something else was smooth as butter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good for a free service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the most part are very hopeful and it’s quick sometimes. If you have an appointment it’ll be faster. The wait time does take a while which sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not one negative thing to say

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best thing to get if you have pets or kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for gaming equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always do a great job don't know what I would do if this wasn't available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer services and on time response for the ticket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always wanted to try geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love going to Best Buy to buy stuff I need for my gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t have geek protection, you are missing out you need to have it best thing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best warranty ive ever had highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had insurance on my headset and they help me pretty quickly no problems very nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review on geek sqy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always stay protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a bad idea to have extra protection on your purchase. Hate to have to buy the same item twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought the protection plan and will continue no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones very clear sound and fast charging

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    good product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is a must to have the assurance in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Replacement service ever. you definitely gonna get your moneys worth.

    I would recommend this to a friend