Customer Ratings & Reviews

I always buy this for peace of mind, and Best Buy has consistently honored replacements or repairs when I've needed them.

Excellent work done by the geek squad, came in with a problem in my oc and they went above and beyond to help me with my issues, at first i was a little nervous but great professional services

Love that i can get my stuff completely replaced for a fair price.

Warranty usually works well but havent had tonuse it yet to know for sure

Purchased with my PS5 controller. The controllers haven’t been as great with this system as previous PS systems and BB has decent warranties.

Geek squad protection plan? Does it get any better!?

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

I never knew bestbuy warranties were much better than GameStop and other locations. I will be getting my accessories from here

I usually game a lot and it’s soo worth it getting warranty for gaming headphones because so many issues can happen within two years and it’s assuring to know I can get them replaced if any issues come.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

Have used their geek squad warranty dozens of times over the many years and only ever had one issue with it but it was resolved quickly and of little inconvenience to me. Would 100% recommend them to anyone looking to get their stuff setup or even just to get a warranty for it. Great people and great company!

A warranty is almost a mo brainer for controllers due to the stick drift issues and it's nice to know if it should ever happen you'll be covered. Do yourself a favor and just get the warranty if yoire debating it. You know what they say, it's better to have insurance and not need it than to need it and not have it

Worth the money , they will replace whatever is broken or fixed it

This is a must for thinks like xbox accessories and monitors. Basically anything that has a short and or limited coverage warranty.

Geek squad protection is perfect for anything, to know that my product is protected is comforting

It feels comfortable for long hours of gaming and the buttons are accessible. I love the color.

Great service that was provided to me with the geek squad!

It’s a great coverage to have!!! Mostly for 2 years and it covered and expensive control once it broke!!!

The agent help tremendously in setting up all devices and I've not had issues since

This is one of those things you buy hoping you never have to use. But when you do have to use it... oh my goodness are you so glad you did. Truly zero questions asked (besides the typical “what’s wrong with it” and such) and just gave me store credit to get same item or a different item of my choosing. I now buy their protection with all of my big purchases knowing that Best Buy has my back.