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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6484 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 6,484 reviews
  • Rated 5 out of 5 stars

    Wooooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. Replace broken things for new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I donnot kjow what thisbis a Review of

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why doesn't this tell me what I am reviewing it just ahowed a picturebof aome black random shapes, which I didnt know what they represented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend so far they have stayed consistent on staying behind their warranty. Never have hidden fees and always honest and helpful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection PS5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and changed the way I purchase with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always fast and easy never have to go through any stupid stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get the geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get my controllers from best buy and this color was very stunning. Get the geek squad protection always! They will replace your controller even if it's just for drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep up the good work !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service today. She was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an essential for any computer purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good product to have if you have a lot of computer issues. but sometimes it's just easier to buy a new computer or laptop as once the thing has issues you will continue to have issues. I took my laptop in a bunch of times. I just broke down and bought a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe yourselves alot of headaches in the future, buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad. Theyve always done a great job repairing or replacing anything under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful when I was having Issues with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad should be considered superheroes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geese squad supporting protection is a simple factor of the simplicity behind going into any store having them pull up your account and they can assist you with whatever your needs are!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for many items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figure this is a must for any item that has a high chance of issues due to frequent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud VR 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped with our broken Vr, Eva’s hassle free and fast! My son was static that he received a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly suggest getting this with any item over 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always replaced any items of mine for 100% of the value at which I bought the item at amazing service love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Insurance for Ease of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but I know that what they offer is great for returns when it comes to malfunctions or questions. Bought many accessories for my PC and I feel safe knowing I can always bring them in if anything goes wrong with them.

    I would recommend this to a friend