Customer Ratings & Reviews

I recommend you get the protection plan because they male sure you get a replacement quick and easy

I was feeling my Xbox elite controller a little off so I took it to a geek squad member. Recommend me a new controller and now I’m back playing online. Stress free, no going back or forth. THANK YOU

Practically a no brainer for any electronic purchases.

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

Necessary I always purchase. Product does not hold up under heavy use.

If something is wrong with your item they help you with everything you need.

8yo's always breaking them or spilling something on them. This is one warranty that's worth it!

The best warranty for a controller like this, I’ve replaced it a couple times already and it’s just the cost of a new, regular wireless box controller. If you play competitively this is the controller and warranty for you!

Best geeks I’ve ever met no better geek will you ever find

Super good headset really recommend by far better than the Astros the Astros always have problems

Happy to have this service available to me, thanks

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

I really need the 400 and I am always happy with the service and support on all items

Definitely worth it on the controller like elite or any tbh

Cant go wothout it. Needed for all my purchases at BestBuy.

Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

This is what I always get, because you never know when your item will not work properly in the long run. I like the Best Buy 2 year accidental, because there have been times where later on, my product has failed and I brought it in only to swap it out for a new product or get some Store credit!

Very polite and respectful people love the item, any further tech related shopping will be done here love it