Customer Ratings & Reviews

I have used this, it’s no questions asked, and I appreciate the no anxiety upgrade when I have a broken product. It does cost a good amount, so I’m choosy about what products I sue this with.

Clutch! Needed some thermal paste for a repair and bestbuy had in stock ready to go!

I love this controller! It fits very comfortable in my hands

Great experience. Had really bad stick drag on my Xbox controller and I went in since I had the geek squad protection and they gave me a brand new controller. Definitely recommend getting it.

I the geek squad coverage is definitely worth it never an issue with returns or exchanges

At the moment I'm grateful for not having to use it but glad that I have it in any case

If able always go with their protection warranty! Especially with controllers and electronics. Never had an issue, and they stand behind their products.

It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

This is the best set ever. I stead of a blender and having extra the cup makes portion control so easy. No blender in the fridge to use the rest. The ninja cups make perfect size in a minute. Only have to wash the cup. It takes a minute to chop juat about anything. And put away use it everyday. Great for smoothies and chopping

Product replacement plan has always been worth it for me, worst case I never have to use it but best case if something happens ive alwaya gotten a replacement product without any hassle.

It does what it says, the replacement cost seems a little too much for what it offers, apple care or Samsung care might be a better option.

Get insurance to have but next time try to get the theft and lose protection

I love TurtleBeach headset. I love the bluetooth functionality. I love it when I can play my games and listen to my music on my phone in the background. However, with Turtlebeach headsets, the casket always breaks. Every pair I get, they eventually break. They need to change the material. Always get a warranty with TurtleBeach, because within a year, that head casket is gonna snap.

Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

Great service, it keeps peace of mind when you have service like this. I’m glad geek squad is there when I need them

I haven't had to use the Geek Squad for any replacement or installation yet, but I always make sure to get the 2 year protection and geek squad service to have the peace of mind!

Highly recommend using the insurance, especially for offestting the cost of stick drift on console controllers.

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.