Customer Ratings & Reviews

I love the customer service with your company. Everyone is so helpful and finding what I need and looking for

Bestbuy is hands down the best when it comes to protection plans

I never buy the extended warranty but employee talked about how headsets sometimes fall and break. My son was going to be using it and thought it was worth the money. 1 year later and we got a new headset. It was simple. Had our info on their system. Didn’t need a receipt. Would recommend for headset.

With electronics, it's not a matter of if. It's purely a matter of when your electronic purchase will develop an issue. Geek squad protection is a must. Don't be penny-wise and dollar foolish. Especially when forking out cash for an expensive device, you will regret not having Geek Squad protection.

Amazing service and its fast and easy to get a replacement! Amazing customer service. Love talking to the employees so easy and chill.

I always get Geek Squad for every product I purchase at Best Buy and this service is amazing! I wouldn’t go to any other store to buy my electronics!

Really good might use it soon to be fair cuz dog or something had happen to cord of a headset product but that's ok it still works and the coverage is always replaceable.

This is going to be my 2nd time getting the Elite 2 controller and is one of my favoite ones! I am happy to get another 1, as my one before lasted 2 to 3 years!

Protection policies have saved me so much throu best buy. Electronics can fail, and planning for that is always a good idea.

It’s better than having no warranty it is pricy but I would rather have no warranty

as always geek squad accidental protection is a great buy for all purchases you can count on them too fix your product or replace I would never be without geek squad protection for any of my purchases

Received quick and efficient. The Geeksquad warranty encouraged me to make my purchase.

Geek Squad is great as always. They work fast and are very polite

Associate’s always friendly & efficient. I never make a purchase without Geek Squad protection because I know they’ll always give me the best service.

Love best buys warranties! have always used them for controllers cause i do play a lot of video games and after a while the analog stick seem to start drifting.

Omg yesss. HIGHLY RECOMMEND!!!! I absolutely love this. My sons gaming headset wire got smashed buy the car door. I took the headset in grabbed one off the shelf. And they replaced it without any hassle. I knew right away to get another protection plan.

This is a great service because they would fix your stuff

Best Buy geek techs are knowledgeable and understand.

If your looking to spend your gift cards on something, best buy has everything you need without even having to look elsewhere

It’s is always worth buying the warranty. They always come in handy nothing last anymore.