Customer Ratings & Reviews

The warranty program at Best Buy is Excellent. It is very reasonably priced using my Tech membership. We recently had to use a warranty and there was not problem at al get an item replaced. The Best Buy employee was very helpful and made the replacement process very easy.

Best. Get it now. Great to have with everything. You need it!

Not bad at all the time it’s good for beginners :)

I always recommend the warranty on anything that has moving parts

well hopefully geek squad can fix my controller but from what i’ve heard from my family it’s a trustworthy insurance!!

Amazing service! I had an issue with my battery not charging and they took care of it right away!

I would gladly recommend geek squad as they are so amazing and very helpful.

Always helped me with all my products and helperld with installations

Excellent program. Worked well for me when the playstation controller kept going out. I got a brand new replacement with ease. Thank you.

The protection plan covers so much and is worth every penny. In my opinion, a lot more easier in some cases just to go through Best Buy protection plan as opposed to the manufactures warranty

this always helps whenever i get controller drift or any issue with a controller

I had a issue with my computer I bought and when I took it in to have Geek Squad look at it, they got it done fast and helped me get on my way.

Geek squad is always so helpful with all of my question and concerns always able to replace and or help me exchange items and repair

Great people very down to earth and work fast as possible

Amazing, the only word to describe it is amazing!!

Great help when it comes to my husband who goes through controllers frequently

They took care of my replacement since my headset broke and were really chill.

Always tell myself I have to get it when I get it loved it

Glad that this is offered anything can happen and I would be out of pocket lots of money.

Works great, as made, unfortunately original just went bad and Sony replacement warranty is a pain in the but to use for replacement, so buy Best Buy warrantee.