Customer Ratings & Reviews

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

The geeks are nice people they be geeking and stuff

Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

Impressed by how much it enhances the sound on my headset

My husband really likes this head set, got it for his bday

Every purchase needs a warranty. You can’t go wrong with this

Great service. Allows me to return a defected item within 2 years with the tax I paid included with the amount paid. Love it.

Great looking controller,feels even better.attention to detail,color scheme a+

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

Always a great choice. Get it and dont forget you have it

Despite taking longer than expected, Geek Squad held to their satisfaction commitment. They were unable to repair my laptop and made sure my replacement was to my satisfaction.

Comfortable easy to use. Plus love the color. Thats all folks.

Love the service good to have for anyone who needs insurance on their items

This comes in very handy with the ps5 controller since the controller WILL have stick issues within 2 years. Because of the protection, replacing the controller costs less

I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

Loved it until the A button started failing and the right thumb stick pops up and down way too much now. The left doesn't have play like that. Started constantly disconnecting while playing that lead to many deaths in game and only had it for a short time. Recommend getting the 2 year accidental insurance.

I don’t remember what this is for but BUY IT!!!!!!

Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.