Customer Ratings & Reviews

Overall helpful to me and assisted me when my order was made to the wrong store and ensured i was able to still get my product in time

Have 2 year protection so really worth it as technology has its tech issues

Amazing service and amazing customer support when I needed my controller fixed

I’ve had to have quite a few replacements of different products over the year and this service plan never disappoints.

Geek squad will remain the number one reason I buy from Best Buy

I'm sure i will be satisfied and no have problems with this extra warranty if I need to use it. I have had geek squad ins for yes for my computers and had no problems using it when I needed to.

very supportive group of people. very hardworking.

very supportive group of people. very hardworking.

I usually get Geek Squad protection on all my devices works out great.

I always like to be offered protection plans. So this made me happy.

I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

The agents are very helpful and knowledgeable, no issues.

Love the GSP-Replacement program. Product that was defective was easily replaced with a brand new one hassle free. It’s definitely worth it if it has the R next to the protection plan.

I love the protection plan! This plan allows you to replace your products when something goes wrong without paying the original purchase price. Buy the plan cause life happens!

My Grandson loves this!!! Best Buy always seems to have the best prices.

If you buy electronics, then this is the protection you need.

The Geek Squads warranty is one of the reason I buy all electronics at Best Buy. Being able to walk in and replace in store is indispensable. They customer service and hassle free process is first rate.

best purshase if you have kids easy no hassel swap out if the worst case senario happens dont trust the hampsters they know too much

I would highly recommend always getting the 2 year geek squad product warranty plan highly worth the extra money. If anything breaks you can return item very easy. Great plan to have on all electronics.

So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.