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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6426 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,426 reviews
  • Rated 5 out of 5 stars

    They fix what I break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just incase something happened to my brand new Xbox Series Controller and I will always rely on Geek Squad to have my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buys warrantys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty I saw that compared to others best buy replaces the original controller once it stops working I thought that was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May need it, may not. Best to have it if its within the budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you not in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to utilize them on my sons switch already and they replaced the controllers without a problem, however, I had to wait in line for an hour to speak with a tech and then it took almost a week for his new controllers to arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think 2 years is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this one I think 2 years is good cuz what if you never really need the 5 yrs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gsp rocks

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage when you need it. Products arent made the way they used to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to get an extra insurance on things you get from Best Buy. They usually have a good replacement or repair program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection they provide it’s very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and have used used it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed for a 7 year old that breaks everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. If anything goes wrong, i can get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this twice for the same product. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s good It’s good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is the person like it? or here is a very nice. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always great. Never been disappointed by it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and exchange my items when they break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little add on you get when you purchase something. Always makes it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv and need it installed...was done with speed and care very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new controller. It's a must have for appliances, electronics, and gaming systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the first replacement plan for controller with no problem. Got the protection plan for controller #2 because all it takes is one drop :(

    I would recommend this to a friend