Customer Ratings & Reviews

Super quick and they helped me out wouldn’t get protection anywhere else

Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

Best protection out there. No questions asked other then the reason for returning the item. I highly recommend the protection. My kids have broken their controllers many times and its better to pay 30 over 75 every time.

Helped a lot, been with them a good amount of times and they fixed it amazingly

Honestly this does help at times and other times it don’t. I had called before to have help with my tv and told them I rather have it replaced due to the color always going in and out. Tried everything they say and the tv stilll goes in and out of color and so they say hey we can’t do nothing unless tv goes fully out of color or doesn’t tune on. So meaning the extra spent funds for security was a waste. I still have tv now and I have to constantly turn it on and off 3 times for it to be perfect again.

Got it for my ps5 controller and Best Buy takes care of me so I do recommend because they take care of my controller when it stick drifts

Works as intended to protect my product must buy now!

I would trust Geek Squad with my life, they always come through

Ps5 controller is so good i love it.................

I would definitely recommend geek squad protection

Works like intended protection for my product great.

Amazing service always I love Best Buy and there services.

The Geek Squad Protection Plan provides convenient coverage for repairs, replacements, and certain accidental damages, offering peace of mind beyond the manufacturer’s warranty. While it’s not cheap and some exclusions apply, it’s a solid choice for protecting pricey electronics you use often.

Replaced my PS5 controller because of drift. Easy exchange a must get

Amazing service super friendly people enjoyed there help.

Very great customer service very respectful I recommend This year protection plan

Geek Squad service is exceptional! Their knowledgeable technicians provide reliable tech support, whether it’s for installation, repairs, or troubleshooting. They are friendly and efficient, making complex issues easy to understand. With their prompt service and expertise, I feel confident in my tech purchases. Highly recommend for anyone needing tech assistance!

If you have the chance to add the warranty to your products, definitely do it!! It’s inexpensive and worth it. My product was defective after the year warranty with the manufacturer so I would have had to buy a new one. But with the warranty I purchased in store, I was able to go back and get my item replaced in store! The warranty’s vary per product, so make sure you leave knowing which one applies to your product!

I have used the protection plan only a few times for the PS4 and PS5 controllers I've bought, and in every instance where I needed to replace them (stick drift issues), I was given a replacement controller with no problem. However, my only minor inconvenience is that I wish it lasted a year longer since my recent controller lasted a few months after the plan expired. Overall, it's a solid purchase.

Great keyboard works well I recommend this to anyone looking for a good keyboard