Customer Ratings & Reviews

Very good service. Efficient and effective. Excellent.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Geek squad protection plan? Does it get any better!?

The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

I seldom buy electronics that aren’t covered by this warranty. It’s easy, and convenient in case of an accident or regular wear and tear

Very helpful. Able to change out contoller when too much wear and tear for new

I think it’s wonderful how it blocks out all of the background noise

The agents were wonderful. Completely respectful of my home. I accually left them inside the house so i could finish working on my brothers truck. They come got me when they were done and explained everything to me to the tee. I think the house was clean then it was when they got there. Thanks guys,thanks best buy

Love that i can get my stuff completely replaced for a fair price.

This warranty is great if you buy electronics, specially controllers.

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Worth the money if you don’t want to run out buying more controllers full price!!

Warranty usually works well but havent had tonuse it yet to know for sure

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.

GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

Have unfortunately had to use the coverage before, and the process has always been seamless! Highly recommend going with the protection every time.

Geek squad has always been a good option. Have never had any issues with their services.

I bought this for the color to switch colors . The controller feels good on the hands.

It the best way to buy a new things for entreteiment if you are using a lot or even if you get damage it best buy will take care of it