Customer Ratings & Reviews

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

These guys did a great job with my cobra dash cam installing. Less than 1 hr I hope Best Buy appreciates them and the fast good work they do . . Ty

Haven’t had to use but bought for just boys scooter just incase!

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.

Best buy is the best for gaming needs and the geek squad is always there to help with everything

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

I am extremely satisfied with the warranty i purchased i come when broken or not working properly get a new product no questions asked and i buy a new warranty on top of that

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.

Haven't had to use it yet but appreciate the cover on my product! Be safe get protected!

Happy to have it in case I need to have something replaced.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Scuf valor pro controller is fast responsive now with 1000hz very responsive halls effect stick no drift at all PC

Always feels good to have protection over purchases that can break

Works great. Looks fabulous on my kitchen counter.

I've gone through three Xbox controllers in the past 2 years. Get a warranty.

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

It was a great experience and I use this almost daily!!

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!