Customer Ratings & Reviews

I love the we something i purchase doesn't work. I can just get it repaired thru the insurance and its a very easy transitions

Super good headset really recommend by far better than the Astros the Astros always have problems

Accidents happen and when they do who ya gunna call….if the answer isn’t the geek squad you’re wrong! They won’t let you down!!!

All the employees are incredibly talented and excel in their respective roles.

I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

Never leave the store without one, at least on more expensive stuff. We had three free tvs due to having one. First tv broke withing a few months, got it replaced free. Bought a plan with it. That tv had an issue within a few weeks, got another free tv...etc. Saved thousands!!!

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Showed Me The Best Controller To Purchase For The Value

Really solid deal, especially if you're hesitant on a referb/open box item.

covers stick drift and havent used yet but good safety net

Great product, recommend getting this protection plan

The store associate was very helpful and made it easy to replace my broken controller with a new one.

Very polite and respectful people love the item, any further tech related shopping will be done here love it

Haven’t had a need, and I’m thankful for that. Glad to have them available if they are needed though.

Geek Squad personnel were wonderful help with my item to find out what was the problem and helped me fix the problem

Every time i have had an issue with my products at best buy my geek squad protecting has always been a live saver and they do what they promise. that is why i always continue to support best buy and their protection plans protecting my investments. thank you guys for giving me a piece of mind.

The geek protection is a great value for the saving of getting your broken items replaced. If you purchase alot of your items here then this is great for the extra money. But if you don't purchase more than 3 items that are of great value the probably best just getting the warranty on the side.

Idk how many times the replacement saved me the headache of contacting the manufacturer support

Buy it if you wanna break stuff and don’t want to use the manufacturer warranty