Customer Ratings & Reviews

No hesitation they replaced my product within two years!

Protection plans always come through clutch in the end. I purchase it with everything i buy.

Great controller. However, let's see what happens in 3 months if the left stick starts to drift.

Geek squad protection on a controller that covers accidental damage and drift. Well worth it.

Whenever possible I purchase Geek Squad Replacement. In fact, I have had to use it a couple of time and Best Buy has been great in holding up their end of the deal. Highly recommend it.

It gives me a lot of security when using my device and not being afraid of breaking it down or anything because I know that I will be able to repair it in an economical way.

They are always on top of it and quick to answer. Any questions I may have. It’s great. I purchased this with everything everything.

Warrenty was not used but bettee safe than sorry .

Really good service, they going to be available for you to check your devices and you can get a replacement.

Satisfied with this protection. Hopefully nothing goes wrong…

These wireless head phones work great. They really keep the outside sounds out and have a good clear sound. The first pair actually broke after 3 months. The microphone just fell off while I was using them and I was not hard on them. I had the warranty so they were easily exchanged for a new pair

I like the two-year warranty, helps you a lot. You save a lot of money from the warranty.

It was easy to redeem. The employees were so nice! My sisters is alway so rough with my things. That's why i always get insurance.

Over the years, the purchases from Best Buy accumulate even prior to today’s data collection. The support and ability to address today’s buying needs continues to be on the forefront of technical and commercial support for increased satisfaction in the buying process.

I can’t reccomend it more for controllers and headphones and anything alike! All my stress was relived once I get this

Great and quick service, my controller was defective, and I’m glad I put the insurance, for which geek squad helped me replace in a quick way

Got this for an Xbox controller. $20 is cheaper than a new controller and I had to replace my first controller within 6 months due to my dog dropping a baseball from the couch on it causing stick drift.

The 2-Year Accidental Geek Squad Replacement is a great addition to add for any electronics especially on game controllers.

Recommended for protection for damage to the items that are purchased

Great service. Always love when geek squad can help assist me with all devices and equipment