Customer Ratings & Reviews

Recommendation, always purchase a protection plan! I'd recommend Best Buy's plan over competirors because they cover the full price of the item. I nabbed a ps5 controller on sale and the protection plan covered the regular price cost. Its a little higher price plan for a shorter time. But others were only offering to protect the item at the price i paid.

I got the plan for my xbox series x controller and it’s been the best investment for it. I can replace the original purchase instead of buying a new one every time I have issues with zero hassel or questioning as to why I’m doing my claim. Love the service. Highly recommend it for any controller players.

This is jus a regular keyboard you should try to go for something more modern or better

Good working kb and mouse combo. Wirseless and clicky how i like it

Always get that geek squad protection because no one can predict the future

I'm always very pleased to get these protection plans with Best Buy

Awesome warranty! Best Buy honors it with almost no questions asked. They just need to know why you’re returning it but they aren’t going to deny your return. It has gotten more expensive over the years but it is still worth it for some items that are known to fail such as gaming headsets and controllers.

Love the controller by far the best one there is.!!

geek squad is really good they do really good job

If you are someone that is genuinely accident prone then this is a must have

Never had to use this but when I do I know they will offer excellent service

Always always get Geek Squad with whatever you buy from Best Buy especially if it something like a game console or something that can break easily. You can get that product replaced say if you rage quit or you accidentally drop the item you can get it replaced with little charge or even replaced for free

Always helpful using geek squad for all my device fixing needs and tweaks

can’t remember what i bought this for and i’m not too sure i needed it

This Geek Squad protection plan gave me total peace of mind. I’ve used it before for an accidental drop, and the process was quick and easy with no hassle. It’s absolutely worth it if you want to protect your investment from life’s unexpected accidents. Highly recommend for anyone buying tech.

Great service when needed when facing issues with my products

Handled all my questions and concerns about my controller quick and efficiently

It's just really nice having this and knowing that if anything happens including stick drift that it'll be taken care of.

Came in handy a few times. The boys do good work for sure.

Good protection services. Would recommend for any purchases