Customer Ratings & Reviews

Purchased this glacier white controller for our grandson. He loves it and still using it to this day

Geek squad will always fix or replace your item when damaged.

Geek squad is good in what they do . They replace my item with a new one

Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

I always buy this for every single time only because it is hit and miss on my damaged items

I am pretty sure this is for my stealth headphones and everyone i talked to told me this is a non negotiable. I am not a thrower of my headphones, but there was an update that made me feel like they were busted after 1 week of owning them.

Geek squad is always reliable and good. I always get this warranty and never have any issues

They were able to identify an issue I was having with my phone for months in a matter of minutes!

The best thing a buyer can do is to insure their own purchase and this is why the beat buy guarantee is the best. you can get an immediate replacement of a product and so you can have your purchase always working

Very good service protection plan would recommend when ya spend more then $100

Geek squat is the best. The fact that they have a division that guarantees this service baffles me.

Thankfully I haven’t had to use the service, but I do see that the warranty is still active after almost two full years

When my liquid cooler decided to be problematic and damage my PC, I was able to get a new one... I'm a happy customer!

I never get anything without a protection plan it is a must have for electronics.

Definitely needed this for my PS5 Controller bc I had to buy a new one bc of the stick drift no bueno

Speedy exchange with the protection plan. I will always get one for my controller.

painless service. walk in, give them device, walk out with functional device.

I love their protection plans when ur item breaks u bring it in they look it up and u getba new one

Always get the 2 year warranty for all of my product! mainly controllers cause they do end up not working. Mostly stick drift!

I love that there is actually a 2 year Geek Squad service.