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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6380 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 6,380 reviews
  • Rated 5 out of 5 stars

    Replace controller if broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have on my Xbox controller because there is always times when it will break after a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan it covers the product in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I had so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller durable and sustainable it is has a good feeling to get a grip of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is so cool love the purchase peace of mind with the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are better than most headphone, there super clear, bass and game sounds are vivid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is definitely it must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this daily. I even bought some for Work and everyone uses it. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does their best to help. That’s why I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, been running smooth for months now. I would recommend for ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy any product wjthout getting the geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I love this item a lot and u will love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend buying this warranty if you buy a controller. 90% of the time the controller will get stick drift if you game a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans. I always get this and it is an easy no hassle warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the replacement plans. I always get this and it is an easy no hassle warranty.

    I would recommend this to a friend