Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6380 reviews
(6,380 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek squad replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. The employee helped me return and exchange my controller due to warranty. Very helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are very helpful and make sure you leave satisfied with the outcome
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way if it has normal wear and tear or if anything happens to it I can bring the product to my local store and have it replaced right then and there no questions asked!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that we made this decision. It's nice to b insured
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixes everything quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only buying electronics in Best Buy from now on best support/ products
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate knowing the product is covered if it malfunctions
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made all year! Highly recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better to be over protected than not protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had to use it yet but glad to have it in case i need it
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has the best warranties hopefully won't have to use
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes....accidents do happen so sometimes it is wise to get a replacement plan! I am just not always in agreement with the cost f them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty was worth it Button started acting up and res placed controller with no problem
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Debbie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet but any warranty is good warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it you won’t be sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your buying an item get the protection. Best Buy makes it as simple as possible to get things fixed or replaced,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall helpful to me and assisted me when my order was made to the wrong store and ensured i was able to still get my product in time
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No questions asked when the fix your stuff no headaches of explaining how it happened
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a must have when you purchase anything from Best Buy. Always a good idea to have some peace of mind in a protection plan that is very easy to exchange if you have to do so.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the replacement plan with electronics. Best buy is pretty good with honoring the replacement.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality service and always replace the products without issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage for xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have 2 year protection so really worth it as technology has its tech issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service and amazing customer support when I needed my controller fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
