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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6380 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,380 reviews
  • Rated 5 out of 5 stars

    Geeked for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will remain the number one reason I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to have quite a few replacements of different products over the year and this service plan never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very supportive group of people. very hardworking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure i will be satisfied and no have problems with this extra warranty if I need to use it. I have had geek squad ins for yes for my computers and had no problems using it when I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually get Geek Squad protection on all my devices works out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to be offered protection plans. So this made me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and knowledgeable, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves this!!! Best Buy always seems to have the best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics, then this is the protection you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Replacement GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the GSP-Replacement program. Product that was defective was easily replaced with a brand new one hassle free. It’s definitely worth it if it has the R next to the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan! This plan allows you to replace your products when something goes wrong without paying the original purchase price. Buy the plan cause life happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best inTown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squads warranty is one of the reason I buy all electronics at Best Buy. Being able to walk in and replace in store is indispensable. They customer service and hassle free process is first rate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purshase if you have kids easy no hassel swap out if the worst case senario happens dont trust the hampsters they know too much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and pretty good benefits that go along with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 year service warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend always getting the 2 year geek squad product warranty plan highly worth the extra money. If anything breaks you can return item very easy. Great plan to have on all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage especially for parents who have toddlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With kids who could break air and water, if there was a way, this was definitely a good buy. Will purchase alongside any future purchases.

    I would recommend this to a friend