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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 6,383 reviews
  • Rated 5 out of 5 stars

    Easy, quick replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan, easy replacement. Just walking in show that you purchase the replacement plan then walk out with the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate jot coffee and this works well for me plus makes ut relatively fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is offered everytime something has broken it’s been so easy to replace.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection works well easy to get the claims done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website was easy to navigate, products are always good and warranty’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Only Smart Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After he raring about this plan from the cashier, it was hard not to pass this up , it’s smart for such an expensive product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm a disabled gamer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My TV Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting Geek Squad for insurance and services they are VERY helpful and I mean helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all ways there for me when I need help with something and they are nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential when you have console remoye in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Especially when your manufacturer warranty has run out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re not getting a protection plan with any bb purchase what are you doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always trust controllers from Best Buy and can’t beat a deal with this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy solution to get another controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy just replace the controller no issues! Really fast as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Staff Are Great & Knowledgeable About Best Buy Products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad specialize in everything. Great customer service. They answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix just about anything electronic. Overall a good investment if your buying something that requires maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was very helpful and the instructions were very simple.

    I would recommend this to a friend