Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6383 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,383 reviews
  • Rated 5 out of 5 stars

    We have purchased the two-year replacement plan fr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the two-year replacement plan from geek squad on several occasions and we were glad we did every single time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love You GeekSquad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Warranty & Insurance. Without It, You Will Pay FULL Price Everytime A Hard Malfunctions, It Breaks, CD Won’t Work And All. #geeksquad Is The Freaking Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly use it for repairs and other similar issues, good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s basically an extended return policy. Worth if it you use the item a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement'

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me replace my controller quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work and customer service! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great and reliable warranty to her I recommend getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUADDDD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have the geek squad on my side!! Makes me happy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it for certain items such as controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curbside pickup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in store experience, quick and easy pickup assistance provided. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty on the items you think are valuable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the accidental protection, therefore I am unable to give an honest review without Geek Squad fulfillment abilities. Trying to stay neutral and give 3 stars instead of 1 or 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year Accidental Geek Squad Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to purchase the Insurance policy, I have never been denied any replacements for the faulty article I have bought. Geek Squad Replacement is a Safety Net. GET IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coverage and would recommend on anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stellar. Must have for accidents/wear and tear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a lovely experience coming in returning a product under Geek Squad Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best decision I ever made to protect all products Best Buy does a good job of taking your products when you have a problem in giving you a new one

    I would recommend this to a friend