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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6615 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 6,615 reviews
  • Rated 5 out of 5 stars

    Havnt had to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Son for his new controller ,its only been a week ,so thank God I havnt had to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I had ANY issue with ANY product, they always resolve the issue immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% a buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient if you buy expensive products, this is something I do recommend if you buy products over $450

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This also comes with your Best buy protection plan and The geek squad are great especially Daniel from Tracy he was so sweet and so nice and he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful when needed. I have used them on all electric questions I have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to great deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad to help with troubleshooting and repair. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for non-techies

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to people who are non-techy thanks a lot everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad addressed malfunctioning controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, prompt and courteous.Unfortunately, the issue couldn’t be resolved so I received new item of comparable value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty through geek squad. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad was very helpful when i needed the service i would tell my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my Gaming Head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for on a budget

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It has relatively good repsonse time and easy to just plug and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’m very pleased with the product. The keyboard and mouse I have no problem with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for products you know are going to eventuall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got this for my Xbox controller so when the stick drift hits I'm turning it in

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Keyboard review

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great for my setup had no problem with it love the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, any problem you have? They got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily replaced my controller when it broke. Got a gift card to get a new one instantly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good stuff

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good to have for sure. Never had to use it but it's good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller completely replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

    I would recommend this to a friend