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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 6,392 reviews
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have no problem with them. They all offer the best customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll done Best Buy to other stores have is amazing feature worth getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this protection plan because it covers everything and you’re able to return the item so definitely get your protection plan people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this protection plan because it covers everything and you’re able to return the item so definitely get your protection plan people

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always come through for me. I always get it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    mega

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, a few of my friends and family have bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swapped out Xbox headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After lots of use by my preteen son, his headset began to malfunction. A quick search online showed closest BB with stock. Easy swap out and I repurchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my controller quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my controller after my nephew spilled his juice on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my controller after my nephew spilled his juice on it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy , added protection plan to cover for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty’s are always a good call, just in case you never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection on controller and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I have a toddler who loves paying w anything but his tous. So this gives me peace in mind if he gets his hands on stuff and acid empty breaks it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality for the price I paid. Over all excellent headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe warranty is a no ask question warranty the customer service reps are efficient and get you a new product immediately it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressed by the Greek Squad service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics at Best Buy love the warranty program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Geeky!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a love that Geek Squad protection. I rarely have any problems with Best Buy purchases, but if I do the Geeks are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the grantee with all my purchases. Always a pleasure that im able to get a replacement no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the techs, great communication from everyone and had 0 issues

    I would recommend this to a friend