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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6392 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 6,392 reviews
  • Rated 5 out of 5 stars

    Geek squad replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return and exchage for my headphones .. you can even upgeade and pay the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll worth buying, simply take back to store making the return or exchange very easy:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, especially if anything ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For 25 bucks cant beat a full replacement insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always saves me money because my 3 year old breaks freakin everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never use this, but great insurance for ”just in case”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geekin out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate this honestly because I haven't had to use it but in the past have used them and they have always been on top of issues and taken care of then

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment especially when it’s on a game controller the gets massive amounts use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to be done. I always like coming to best buy for these types of products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No anxiety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the plan. Never buy something over $40 and not get the plan. It comes so clutch and rids you of any anxiety when it comes to taking care of your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped super fast and saw in two days. Happy to see so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always get you right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I make large purchases or small purchases from Best Buy it’s worth paying the insurance specially when it comes to electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have it pays for itself quick when it breaks on u and have had happen alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holy Moly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 would by again this has made summertime into fun time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart investment, good choice of insurance. Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they always care for our objects & ask if we want warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service every time always switches it for a new one with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now everything is fine and I have not had a problem with the control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeking Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not only does Geek Squad provide great coverage for its consumers in case of accidents. The service is quick and kind they go the extra mile when it comes to customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had great service and no issues with repair or replacement!

    I would recommend this to a friend