Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6393 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 6,393 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best n helped me soon as I came in with no hesitation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guarentees are perfect for electronic equipments. Kid are always breaking things. Why nor getting two years guarantee for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind purchase, never been upset having it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great knowing i have a plan if things go wrong with an expensive system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes breaking expensive Items a lot easier to return. Key to success if you have young children who like to break stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price value for a 2 year warranty! They couldn’t fix my old headset so they gave me a gift card and got the new version of the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know we have insurance on our items Love to know I can replace my items without having to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement for free with insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mabe good on their warranty replaced the whole controller for a thumb stick drift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this plan because if anything happens mechanically i can get a new one on the spot granted if they have the supplies in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother can be clumsy and especially when his 7 year old gets ahold of his stud. Thankful to have the Geek Squad for anything that happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment! Best buy warranties are the best no questions asked when your device does not work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy a protection plan with electronics so this was good for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service highly recommend!!!!! Always get this for all my items now!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No pressure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have it this service in case something happens, takes the pressure off so to speak. I just hope I don’t have to use it!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Very good

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, solid product! Works as easy as you'd hope! Not a pain at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. Worth the money and lasts for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great protection plan because it even covers accidental damage. They must have. especially if you’re buying something expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan for the win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection! Covers everything! Definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but Best Buy always stands behind there products, always get the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick up customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy service wouldnt recommend anywhere else

    I would recommend this to a friend