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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6412 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 6,412 reviews
  • Rated 5 out of 5 stars

    Warranty is always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always good, I never buy anything without them, i’ve learned my lesson once and never again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool that they offer warranty on this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can you say, if you have kids or pets make sure you have insurance and geek squad will have your back 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to purchase a warranty especially if its a device for kids. Service is fast and friendly. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need product warranty in case something happen or malfunctions. I'm rest assured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty for controllers and headsets as most controllers and headsets won't last 2 years hard use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astros sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, they work great. Only complaint is every once in awhile, the voice chat will not hook up after start up and you have to turn them off and back on for them to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very trust worth company to have. I had a two year plan for one of my headset and they were able to replace it within a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it came in handy didn’t have to buy item again since it was protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes sir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t skip out on this you will be sorry if you do. I had issues but the g squad got me up and running very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like a good purchase!!!!!!!!!! Always great quality from Best Buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects devices just dont throw it against a wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it will wear out before 2 years. Always get the extended warranty and hold on to receipt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to add the geek squad services to my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace headphones my daughter broke. Very easy to swap out with customer service. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the Geeks! They know the way! I use this service whenever I purchase electronics, it’s worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust the Geeks! They know the way! I use this service whenever I purchase electronics, it’s worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the best buy protection. Saved me money on late defective prodructs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement when the covered product fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned that middle schoolers can wear out game controllers within the coverage period. Replacement with no questions asked.

    I would recommend this to a friend