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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6426 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 6,426 reviews
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase for wired controllers and headsets as most controllers won't last 2 years and usually wired headsets also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this once before on a different set of headphones and it easily paid off. No brained to buy it on this newer set of headphones

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and easy and easy to replace would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad they always respond too any problem s i have and corrects it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must have because my headphones tend to break after 6 months so yea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always had my back with no hassle when I needed a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives me good piece of mind. Much easier to just deal with best buy than all the Bs to go through the maker of productt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turtle Beach wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a nephew and he loved the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can trust!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, friendly, and fast. Easy to do returns or exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having that extra piece of mind really pays off. Had put geek squad on my switch joy cons. And I’m glad I did. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt call geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always there when i need help with anything I'm not sure about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nnnnnnnnnnnnnnnnnniiiiiiiiiiiicccccccccceeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to add this to my purchase! Nice to know I can just go in the store and pick up a new item if mine gets damaged!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome34678554455574395678>477383957473882737473781

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with a warranty especially for 2 years, I’m not using GameStop anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my insurance yet but I’m sure they have great coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the purchase of this product. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have service for all electrical devices, fast and informative staff make navigating devices very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is always easy and stress free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the most informed and always has the correct information to help with any issue that can appear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this the squad is so helpful and nice and doesn’t take long

    I would recommend this to a friend