Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6430 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,430 reviews
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the protection plan. They are cery helpful and always satisfied with the outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hehebehdbwh e eneie

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hwjshebuehrhehejdn renjrndhduehehehehehhee brbeheve eb eiebe balls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my husband he wanted his own personal coffee pot so he bought it hadn’t had any complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added security of knowing if it stops working I can geek squad, it's priceless.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. We were in and out without absolutely no hassle and a brand new working xbox controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always buy the replacement plans for products. you never know what can happen and the product will be replaced immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with a dent in my Refrigerator. Geek Squad accepted a full return and sent me a brand new one instantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should get this incase something happens, they are quick to take a look at it and fix or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replacement plan is always worth it. I recommend this to all my friends and family. Easy to use in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very time you buy something pay for guarantee. If is more the $200 you'll need it. Pay once worry less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but always glad to have it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to return and easy to use in the store and the store was very helpful with the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always chose this option cause you never know what may happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will never buy any product at best buy without geek squad. replacement is a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle. So convenient and quick. If they don't have the product in store they will ship it to you in a matter of days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always like Geeksquad coverages. When something goes wrong, the stores just gives you credit to get a new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you are playing a lot and hard on controllers. Has come in handy multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good warranty for the products you have, really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped fixed my pc and resolved the issue I had and did pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty. Never know when your going to need it. Used it and no hassle repair

    I would recommend this to a friend