Customer Ratings & Reviews

Geek squad is the best thing Best Buy could have done they fix or replace everything. Which gives me an ease of mind knowing that if my son breaks anything I can get it replaced

Its the only gaming headset that i like. Best is sound and the looks is great.

The agents was professional and courteous and made my dayz easier

Very dependable when needed and keeps your mind relaxed if something does happen to your products

The best headset quality for the playstation, has many functions and i can adapt it to my liking. For me its been very durable and very reliable. Its been my go to headphones everyday. I would 100% recommend to anyone looking for a reasonable price and good headphones.

[Employee of bestbuy] The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

its a really good mic and it lasts for a really long time

I purchased this warranty for my new controller after I used the warranty to replace my old controller

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

If you game regularly then your controller will break! It just will. And PSN company controllers are the best. This plan gives a free controller when yours breaks, but the warranty is void at that point. So in reality this lets you by the next controller for about 60%off.

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

Worth it if you have valuable items that you purchased and want a piece of mind

For mistake my control is crash and the warranty help my for looking a solution

They have great protection. I have not had any issues at all

I want to express my gratitude to the Geek Squad team at Best Buy for their exceptional service. From the moment I walked in, their professionalism and expertise were evident. They took the time to thoroughly assess and communicate the repair process, providing transparency and answering my questions

Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

Great service and customer care and support with problems with any products i may come across......

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.