Customer Ratings & Reviews

This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

I purchase the replacement warranty on my Xbox elite controller as a necessity. The controller itself feels great and works really well. Unfortunately, they always seem to develop issues within the first year or less that makes them virtually unworkable. It’s sad, but I have replaced five of these already, and the extended warranty is an absolute necessity! Best Buy is great about replacing them, but it’s a problem that Microsoft should address!

Great controller. Super good for Call of Duty games. Adjustable triggers, adjustable color, adjustable drift movement. This controller is insane. 100% recommended

Turtle beach has a great audio quality headset but I have a heavy hand and I’ve had about 2-3 different pairs in the past 5-8 years of gaming which isn’t bad tbh .

Excellent customer services and on time response for the ticket.

Have always bought the protection plan and will continue no hassles

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

I love going to Best Buy to buy stuff I need for my gaming pc

Geek squad is the best they replaced my broken controller with no hassle whatsoever

They always give the best service and make sure that they answer all your questions so they don't leave you with any doubts. They help you in a timely manner and always give 100% in solving any issues i may have or have had. I always recommend my friends to purchase geek squad for all electronics.

The geek squad are world renowned and have provided great help all the time.

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

I bought this warranty to cover my A 50 wireless head phone. I was so disgusted with the quality of Plastic headphones without replaceable parts. The last set I bought was a steel series that lasted a whole three weeks before becoming unusable. I returned them just under the wire and bought the A 50 to replace them. I hate extended warranties but I bought this as insurance. I’m 72 years old snd don’t abuse my headphones. They are used to play Xbox.

The absolute best thing to get if you have pets or kids

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

[Employee of bestbuy] I was a little apprehensive on getting a PP but the fact that my controller is cover for 2 years including any accidental damages from Geek Squad is a must have for any PS5 controller

always like to buy the 2 yr protection plans, just re-read what it covers due to the fact that not all damages are covered. if it doesn’t cover wear and tear just eat the cost of the product. but if it does they’ll work with what you have and help replace it.

ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

I still go to Best Buy for anything I need a no hassle warranty on. The replacement plan is something I've used many times. The policy just works. Furthermore, if the store doesn't have your item, the Best Buy representative will work with you to ensure you'll find a proper replacement - even if it's at another store location.