Customer Ratings & Reviews

So awesome to have items replaced if they break in 2 years

Can’t make any purchase without that protection plan!!

Best warranty in the business. Purchase electronics at best buy specifically for warranty.

Getting the protection plan is not only smart but is definitely worth it in the long run

Seems to be a great way to cover Xbox controllers nowadays as they are rampant with stick drift. best buy never fails me.

They are always spot on with their knowledge and service! Definitely a repeat customer here!

Best Buy stands behind their product replacement program. I've used it before with mostly no hassle or issues. Highly recommend this option especially with products that have mechanical moving parts or products you travel with or carry with you. Also a must for high-tech non-basic appliance models and laptops that are going off to college. Consider purchasing Total Tech Support and save an additional percentage off.

I use this insurance on many items to cover the cost of replacement if they break. Best thing in the world for console controllers if you are sensitive to stick drift.

I have used the warranty a few times and they are pretty good about taking care of things on the spot. From what im told that they may have to send your item away to get fixed on,just glad i havent had to do that.

Phenomenal. It is a great thing to have on all of your products.

The agents did a fast and great job.cleaned up everything

Nothing but good experiences here. Always straight to the point.

Buying the Geek Squad Accidental Warranty is a no brainer for most every electronics purchase. Well worth the money when a PS4 controller wears out and becomes more challenging to play games. It's also great for those other items that fail.

Good controller, easy to pick up friendly staff that definitely needs to be appreciated

Perfect for going against sweats. And the warranty makes it totally worth it

easy shopping experience. Friendly employees. Pleasant shopping experience.

Useful for any situation that an electronic breaks or something happens.

I really love having this protection. It only took one damaged computer with no policy to convince me of the value. When I have needed help from Geek Squad, they have done a great job. Fast, professional, efficient.

The Geek Squad protection is always a great buffer to have.

That controller is so cute, but I will buy more and more