Customer Ratings & Reviews

Good service overall there isn't much to say i had a great experience

This service is better than any other service because I am able to walk into the store tell them whats wrong and get help on the spot. I have returned many things in the past and the service has been excellent everytime, would recommend

Idk how many times the replacement saved me the headache of contacting the manufacturer support

I really need the 400 and I am always happy with the service and support on all items

It is worth it if you know the item you purchased will break down within 2 years such as a controller. Can't beat the replacement value this offers

Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.

Every time I purchase anything from Best Buy, I ALWAYS purchase the Replacement Warranty. This was purchased when I returned XBox Headphones that had unexpectedly stopped working. I used the “original extended warranty” for the Exchange. Every time the Warranty is used for Replacing a damaged item, the warranty becomes “used up” and a new one must be purchased.

Great price for a warranty protection. Putchased at Best buy.

When buying something eligible for Geek Squad, it’s a no-brainer for me. I have had countless experiences where my purchase had some issues and I was covered by Geek Squad Protection. It’s like they say, you don’t need it until you need it :)

This protection has easily been paid for each year that I’ve purchased. There is ALWAYS some question or issue that arises that I need assistance with for any of my electronics, and Geek Squad has always resolved it.

The young men that helped me were awesome. They answered all my questions about refresh rates and resolution they also helped me on the website to look for other accessories for my gaming computer build.

If something is wrong with your item they help you with everything you need.

This juicer delivers on promise. I have no complaints so far. It's a good deal for a wonderful product. Now I juice at least three times for the week, not only for me but for my family as well.

[Employee of bestbuy] Geek squad customer service was awesome. They always have the answers to my questions and fix any issues I have.

I haven’t had to used it yet but according to what they

I buy a lot of electronics and always get protection.

I dont get the Geeks for all my products, but when i do, it's worked out very well!

Necessary I always purchase. Product does not hold up under heavy use.

This service is sweet if something breaks or doesn’t work within the time frame it gets replaced

Great support with returns and makes the process efficient