Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,616 reviews
  • Rated 5 out of 5 stars

    AMAZING SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TO PURCHASE WITH ANYTHING YOU PURCHASE FROM BEST BUY

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best decision ever

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This Xbox remote changed my life I had stayed in a room locked in my mental prison Once this green savior popped up. I became invincible. Foes feared me Gamers wanted to be me. I recommend it Yoshi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy visit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily exchanged defective controller. I will always purchase protection with this type of product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geeksquad protection is awesome

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geekssquad is a tremendous tool thats helps me secure the products i purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great services. Never been dissatisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan!!! The warranty is a must on all controllers! Piece of mind if the dreaded Stick Drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what you should expect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great what you should expect, should be the standard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY recommend this plan for every electronic purchase. When I have had to return items they were accepted with a simple question of what's going on and let me see if we have a replacement in stock. In most cases I leave with a brand new replacement item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad swapped out my ps5 like it was nothing

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] very nice, I can break my item and still bring it back, great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square had all the answers to my questions about my computer needs storage warranty and all great customer service I got all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must protect my investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must protect your investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says, "You have to protect your investment"! These systems cost too much money not to buy some protection for them. So, that's why I picked this up for my game system, controllers, and accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance if you ever need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually purchase these replacements for most of my items at Best Buy because of the added protection in case something goes wrong. Had to use it one time on my stereo headphones for a listening device and the process was easy. Best Buy came through with the replacement product with no issues. Great insurance to have just in case you might need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great waranty

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the Geek sqaud waranty especialy on oppen box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controllers replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is usually worth would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel super safe with 2 year protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of this specific controller having issues breaking down so have the protection makes me feel safe if it ever does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    glad i had it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the controller i returned was not very good. but Geek Squad came through with the hook up. well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one for your controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use my PlayStation controller all the time this is definitely worth getting so I don't have to pay $60 every time my controller breaks. I only have to pay $20 and return the controller of course thanks for the great service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GEEK SQUAD is the best!!! They’re always so helpful and get the job done.

    I would recommend this to a friend